Friday, April 27th, 2007...3:11 pm
A change is in the air
On Monday, was greeted with terse email telling me International Law had been cancelled “due to illness.” Jerry was admant we had to go forum shopping so we wouldn’t “miss out” on an important lesson, thus cutting my leisurely 3 hour lunch break to 1. Hence, day finished at 4 instead of 6, but it was still miserable, dark, and raining. Home the only reasonable option.
Platform 23 @ Central, was greeted with a camp, sing-song employee informing bewildered commuters: “the train is only minutes away”, “the train is pulling into the platform”, “the doors are opening”, “I hope you have comfortable trip and a lovely and enjoyable evening, thank you for choosing CityRail”.
You’d have to be tone-deaf to think he wasn’t taking the piss. Apparently not! The day after, similar sentiments were expressed by a woman with Subcontinental accent. Outsourcing!
I can only guess this is part of Dilemma’s promise to “change the culture” of CityRail The Flintstones rip
.
The newfound politeness has even extended to the passengers. On Wednesday night, around 11.30pm a voice called out me, Enoch and the handful of other passengers that he “was busting, and was going to go in the walkway between the carriages. Sorry if it offends anyone.” It was a Millennium train, so no convenient passage to the external world. Yikes!
2 Comments
April 27th, 2007 at 10:13 pm
I was on platform 18 today… and thought exactly that! “Oh no, he’s been outsourced!!!”
As for Jay (the camp one)… I wish he’d come up with some new lines!!! It’s about time!
April 29th, 2007 at 3:44 pm
Sounds a hundred times better than Q Rail in Brisbane! Although I did once have a crooning train driver which was an unusual diversion.
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